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FAQ

Find the Answers to Frequently Asked Questions

Q: Can I be sure that my order will remain confidential?
A: Yes, we guarantee the confidentiality of all the personal data that you enter or upload to our website. Check the Confidentiality Policy section for more information.

Q: Can I be confident in the professionalism of your writers?
A: Yes, you absolutely can. All our writers have Bachelor’s, Master’s or PhD degree and GPA of not less than 3.0; completed our own tests with a result of over 80%; finished a sample work that resulted in not less than 80 on Grammarly.com. In such a way, you can order the papers and be absolutely sure that they are able to complete them successfully.

Q: Where is your company located?
A: Our company is located in the USA. The address of the main office is Delaware, USA. There is also a support office in Ukraine.

Q: How do you find your writers?
A: We find our writers in specialized groups at LinkedIn. We have specific writer quotas for every field of study. For example, in Business, we need 10 active writers. We choose from hundreds of applicants and select the most professional and responsible ones. Thereby, we can quickly respond to your requests and tell you whether we are capable of fulfilling your order.

Q: How do you calculate the payments for your writers?
A: A writer’s payment is formed according to the academic level, complexity, and deadline of the order, but it cannot be lower than $8. We have a flexible price-making system with our writers, so their bids can be negotiated to make sure that all the sides are satisfied.

Q: What should I do if I have remarks regarding my paper?
A: Our company has a Revision Policy, according to which you can ask for up to 3 free revisions of your paper if you are not satisfied with it. If you are not happy with the revisions, you have an opportunity to ask for another writer by contacting our support team. If you feel that the final product does not match your standards, you can discuss your problem with our Manager in order to find the optimal solution.

Q: Can you guarantee that my paper will be plagiarism-free?
A: Yes, all our papers are 100% plagiarism-free. Unlike many other companies in this sphere, we use high-quality plagiarism software, and each paper is carefully checked for originality. You can be sure that if your paper is checked by TurnItIn or SafeAssign, the level of similarity will be low. Moreover, our writers are experienced enough to make proper citations, thus avoiding indirect or unintentional plagiarism.

Q: For how long do you keep my paper in your database?
A: We keep all the works submitted to our clients in our system until they approve the received works. After you confirm that you accept the submitted paper, it is not stored in our system anymore.

Q: How will I receive my paper?
A: When your paper is completed, you will be able to review the work in JPG format and tell us if any revisions are needed. If you find that the work matches your standards, you should confirm that you approve it, and then you will be able to download your order in word.doc format from your control panel or receive via email.

Q: In which cases can I have my money back?
A: You can have partial or full refund according to our Money Back Guarantee.

Q: Can I contact my writer?
A: There is the message section on your control panel through which you can directly contact your writer. If you get any urgent questions, you can always contact our support team.



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